FAQ

Frequently Asked Questions

  1. What products do you sell?

We specialize in blankets, pillows, and cozy home essentials designed for comfort, relaxation, and modern living.

  1. Do you ship within the United States?

Yes. We currently ship across the United States.

  1. What shipping options do you offer?

We offer multiple shipping methods for your convenience:

• Express Shipping (3–6 business days): $20
• Free Shipping (7–14 business days): Free
• Free Standard Shipping (7–14 business days): $10

Delivery times may vary slightly depending on holidays, weather conditions, or carrier delays.

  1. How long does order processing take?

Orders are usually processed within 1–3 business days before shipment.

  1. How can I track my order?

Once your order has shipped, you will receive a tracking number by email.

  1. Can I cancel or modify my order?

If your order has not been processed yet, we may be able to change or cancel it. Please contact us as soon as possible.

  1. What if my order arrives damaged?

If your item arrives damaged or defective, please contact us within 7 days of delivery and we will help resolve the issue quickly.

  1. Do you accept returns?

Yes. Eligible items can be returned in unused and original condition. Please contact our support team for return instructions.

  1. Are your blankets and pillow covers machine washable?

Most items are machine washable. Please check the care instructions on each product page before washing.

  1. How can I contact customer support?

You can contact us anytime through our Contact Us page or support email. We usually respond within 24–48 business hours.